Watch a 3-minute video, or scroll down for descriptions of the different parts of your bill and what they mean.
Billing Summary
This box shows information about your account including the amount of your last bill, current charges, and any credits you have on your bill.
Credits
Credits are shown in this block with the letters CR after the amount. Credits can include a $0.50 paperless and electronic account credit for members who choose paperless and autopay. If Capital Credits are applied directly to your account during a billing cycle, that credit will show up here.
Roundup for Safety
The Roundup for Safety program rounds up your bill to the nearest dollar each month, and these funds are donated to safety projects in our service area. Roundup for Safety is a voluntary program.
Service Description & Current Service Detail
The information in the Current Service Detail box is an extrapolation of the data that is gathered directly from your meter, which is shown in the Service Description box above. This meter data is your past month’s electrical consumption.
Energy usage chart
A graphical representation of your energy use compared to the previous year. The green line shows your highest demand by each month.
Demand Charge
The Demand Charge is based on the highest demand(kW) measured during the Co-op’s peak hours in each member’s billing cycle. Our peak hours occur Monday through Friday, from 7 to 10 a.m. and from 5-8 p.m. (no weekends or major federal holidays). Your bill will state here what your peak demand was from the past month, and in which hour of the month you hit it. You are only charged once per month for the highest peak you incur during our peak hours.
Basic Charge
The basic charge does not change from month-to-month. It is based on each member’s share of the fixed cost to deliver service to you (including the cost to build and maintain the power grid, equipment, facilities and the cost of labor to run the Cooperative).